Saturday, June 25, 2016

Preview : Nest Cam security camera

mode : Nest Cam security camera

Nest Cam security camera

Feature: Nest Cam security camera

  • 24/7 live video streaming. See your home on your phone in 1080p HD. And control Nest Cam from anywhere.
  • Alerts on your phone. Get motion and sound alerts so you now if anything happens.
  • Night vision done right. See the whole room at night - not just a limited spotlight view.
  • Talk & Listen. See your dog on the couch and tell him to get off.
  • Quick, easy setup. Plug in Nest Cam and download the Nest app to get started. No hub needed.
  • Don't miss a thing. Subscribe to Nest Aware to get 24/7 continuous recording and powerful cloud algorithms that give you personalized alerts. Every camera comes with a free 30-day trial.
Nest Cam security camera

Nest Cam security camera Reviews


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Customer Reviews
Average Customer Review

The manufacturer commented on the review below See comments
696 of 756 people found the following review helpful
1.0 out of 5 stars Disappointed, June 24, 2015
By 
sbs (Phoenix, AZ USA) - See all my reviews
Verified Purchase( What's this?)
This review is from: Nest Cam security camera (Electronics)
The Nest Cam worked for 5 minutes and then died. It was super hot when I went to check on it after the setup process, since it was saying it was offline. It sounds like other reviewers experienced this as well. My Dropcam Pro never generated heat like this.

Nest also took away the feature that disables the camera when you get back home based on your GPS location. Instead, they redirect you to their other products (thermostat, smoke alarm) to get that feature back in the app. That was the one feature that made it acceptable to put an always-on cloud recording device in your home.

I personally don't like the idea of supporting a company chooses to deactivate features to strengthen their portfolio sales. I don't expect them to be focused on making great products that work better together if this is the attitude. The crippled software and poor quality hardware may be just the beginning.
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The manufacturer commented on this review( What's this?)
Posted on Jul 1, 2015 2:02:48 PM PDT
Nest Support says:
(MANUFACTURER)
Hi,

We're sorry to hear of your experience.

The Nest Cam is expected to become warm during normal use due to its constant Wi-Fi connection. You described that it became warm while indicating that it was offline. These issues are likely related, as the Nest Cam may warm up as it attempts to connect to your wireless network. However, if you feel the Nest Cam has become too warm or even hot to the touch, please contact our Support team right away, and we'll help with this issue.

Ensuring that your wireless router is configured in an optimal way helps the Nest Cam maintain a stable connection. Take a look at our recommended router settings here: https://nest.com/support/article/Recommended-Wi-Fi-router-and-access-point-settings-for-use-with-Nest-products

There are a few features in the Dropcam app that aren't quite ready in the Nest app, but they will be added to the Nest app in more thoughtful ways.

Our mission is to make quality products and keep them working to the high standards our customers have come to expect. Please don't hesitate to contact us if you need any assistance: https://nest.com/support/contact-us/

Thanks,

Nest Support
 
 

The manufacturer commented on the review below See comments
658 of 717 people found the following review helpful
2.0 out of 5 stars Caution...Do not purchase this product if you are getting it for a security monitor., June 23, 2015
By 
Jerry Essler (Seguin, TX USA) - See all my reviews
This review is from: Nest Cam security camera (Electronics)
Caution...Do not purchase this product if you are getting it for a security monitor. I just got off the phone with Nest support for the Nest Cam/Dropcam products and Nest has removed the option to enable and disable the camera when you leave or arrive with your phone (Geo Fencing). Their solution is to use the home/away feature of the Nest thermostat or log in manually to the Nest Cam site and enable / disable every time you need to turn on the camera. This means either you allow the Nest thermostat to turn off the camera when an intruder enters the house because it just triggers on motion and not identity or you forget to turn it on when you leave, which of course defeats the purpose of having a security camera in the first place.

Now if you just want it to watch your dog or cat during the day it will probably work just fine. I know the reason I purchased the Dropcam was as a security device and the ability for it to arm itself automatically when I left home and turned off... Read more
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The manufacturer commented on this review( What's this?)
Posted on Jun 30, 2015 4:23:08 PM PDT
Nest Support says:
(MANUFACTURER)
Hi Jerry,

We apologize for any inconvenience you've experienced so far with the Nest Cam.

It is true that some features associated with the Dropcam haven't yet been integrated into the Nest Cam. Our team is working hard to figure out the best way to include these components, and once they're ready we'll roll out updates. We appreciate your patience.

Take a look at some of the current differences between Dropcam and Nest Cam: https://nest.com/support/article/FAQs-about-moving-from-the-Dropcam-app-to-the-Nest-app

The Dropcam App and its features are still available for use with your Dropcam Pro. We'll continue supporting these for now, though future development efforts will be focused on improving the Nest App and Nest Cam.

Please don't hesitate to call us with further questions: https://nest.com/support/contact-us/

Thanks,

Nest Support
 
 

The manufacturer commented on the review below See comments
887 of 969 people found the following review helpful
2.0 out of 5 stars PRIVACY ISSUE FIXED!, July 6, 2015
This review is from: Nest Cam security camera (Electronics)
Update Feb 26, 2016 - we have now discovered that Nest has been overcharging our account for two months, due a replacement cam that was required. They continued to charge a subscription for the replaced cam! We've been on the phone now for 45 minutes trying to get this matter resolved with utterly incompetent staff. In addition, the Nest web site displays an incorrect subscription billing charge for EVERY month. Their web site billing system does not work. Buy some other non-google cam system. If we didn't have so much invested in this system, we would never buy it again. If we have known that GOOGLE was going to buy Nest, we would never have even thought to consider this system. Do just a little background research on GOOGLE and you will likely agree, this company is NOT to be trusted.

AS OF 1/26/16 WE HAVE DISCOVERED THAT NEST HAS FIXED THE PRIVACY ISSUE. VIDEOS CAN NOW BE DELETED, WITHOUT REQUIRING THE CAM TO BE UNINSTALLED. Now you just have to trust this Google... Read more
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The manufacturer commented on this review( What's this?)
Posted on Jul 16, 2015 1:52:52 PM PDT
Nest Support says:
(MANUFACTURER)
Hi Consumer Advocate,

We're sorry to hear you're unhappy with this feature change. We take our customers opinions and ideas seriously, and appreciate your feedback.

If you'd like to see us bring this feature back, please visit our Product Suggestions where you can post ideas that others can vote on. Check out the link to our Product Suggestions page below:

https://community.nest.com/community/product-suggestions

Also, privacy is of the utmost importance to us, and we don't share personal information with third parties. For more information about our privacy policy please see the link below:

https://nest.com/legal/privacy-statement-for-nest-products-and-services/

Thanks,

Nest Support
 
 

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Product Description

Nest Cam helps you look after your home 24/7. Get alerts if something happens. And watch the action live in super clear 1080p HD.

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